FAQs

What should I wear?
Bathers, board shorts, rash vests or wetsuits are perfect attire for the Park.  Please note; belt buckles, sharp buttons and poppers and any items that might cause damage to the obstacles are not permitted.  Jewellery is not permitted to be worn whilst using the Aqua Park.
How old do you have to be?

Minimum age is 6 years old.  A paying adult MUST accompany children 6-9 years old onto the Aqua Park obstacles (maximum 4 children per 1 adult).  Children 10-13 years old can use the park with a supervising adult on site.  Children 14+ can be at the park by themselves as long as they have a waiver signed for them.

When are you open?

Click here to see our current opening hours

Do I really need to book?

We highly recommend you book your session online especially at the weekends or during the holidays.  Spaces can be allocated at the Park on the day but this is not guaranteed.

How long before my session should I arrive?
You must be at the Park 30 minutes before your session to check in.  Participants that miss the safety briefing will not be permitted to join the session.
Do I have to wear a buoyancy vest?
Yes
Can I take my Go Pro onto the obstacles?

Sorry, to reduce the risk of obstacle damage and participant injury, Go Pros and camera equipment are not allowed on the obstacles.  

How hard is it?

Most of the obstacles are very easy to use but some are more challenging.  All the obstacles are slippery but fun.  You must be able to swim and be able to pull yourself out of the water onto the floating platforms unassisted. 

Is the water safe?

Yes. But it’s not a swimming pool, it is a man made, clay lined lake.  It’s large enough for water movement and customer participation along with natural water salinity to keep the lakes clean.  We have our own water testing program and the City of Rockingham regularly tests our water for microbiology. Occasionally a clay sediment will build up on the bottom of the lake and bank edges. During sessions where the obstacles move and customers enjoy the Park, this can be dislodged and pieces and float away. These lumps of clay sediment don’t look very appealing but are not dangerous in any way.This is another reason participants can only enter and exit the water using the blue ramps, minimising the customer interaction with the clay bottom to keep the lakes looking clean. 

How long does the waiver last for?

Once you have signed a waiver, it’s valid for 365 days from the date of signature. Repeat customers do not need to re sign a waiver if it’s within the 365 days. Don’t forget, if you have had a waiver signed on your behalf and you turn 18 during the 365 days, you will need to sign your own waiver.

Can I bring my dog?

Sorry, dogs (with the exception of guide dogs) are not permitted at the Park.

Can I get a refund on my tickets?

We are very happy to reschedule any tickets for customers unable to attend for genuine reasons. This is subject to session availability and receiving notice via email at least 48 hours before your session date and time. We do not offer refunds for booked tickets or Gift Cards. We may issue a credit in the form of a Gift Card to be used to rebook the tickets online at a later date or to be used at the cafe at Perth Aqua Park. Any booking changes do require 48 hours notice and must be received in writing by email to info@perthaquapark.com.au . We cannot credit unused tickets during check in and no shows will not be rescheduled or credited.

The weather doesn't look very good on the day of my booking. Will you be open?

The Aqua Park will only close for unsafe weather conditions such as lightning in the vicinity or extreme winds deemed to be unsafe to operate the park. We will be open during our standard opening hours for any rain or cool weather conditions. Any closures will be announced on our website and through our social media. We do not transfer or credit tickets if the weather conditions simply do not meet customer expectations; unless the request is received in writing at least 48 hours prior to the session. 

Do you have any lockers?

Yes we do! There are electronic self serve lockers in a variety of sizes, locted in the main building.  Please note that these are card only payments (they do not accept cash).

Can I smoke at Perth Aqua Park?

No.  Perth Aqua Park is a smoke free venue. We ask customers respect this rule and do not smoke or drop cigarette butts in the carpark.

Can we bring a BBQ?

 We don’t allow BBQs at Perth Wake Park due to the fire risk. We do have a great little cafe.  Check out the menu here: https://perthaquapark.com.au/cafe/ 

Can we book a table?

 Tables are reserved for our Aqua Park Party packages. This ticket can be booked on our BUY TICKETS page and automatically includes a table, before and after your session.  Be quick and plan in advance as the parties sell out fast! Tables which are not reserved or are only reserved for a certain time, you are welcome to use on a first come first served basis. We have extensive shaded artificial grassed areas.  So please bring a towel or a picnic rug, relax and watch the action.

Is there parking at the Aqua Park?

We have plenty of parking and overflow parking at the Aqua Park.  Please park past the Aqua Park building in the southern car park.  If this is full, you are welcome to use the grassed area marked ‘OVERFLOW PARKING’ past the far gate.  Please do not park on the road as it is dangerous and restricts the view of people leaving the Park.

I'm pregnant, can I still participate?

The Aqua Park cannot be used whilst pregnant.